Atlantic Capital Treasury Conversion

Treasury Management

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Important Things to Know

  • At this time, continue banking as you do today, unless notified otherwise.
  • Review and accept the SouthState Treasury Management Master Service Agreement. The Agreement was sent to a designated authorized account signer via DocuSign.
  • Download the SouthState Treasury Navigator® Secure Browser. (This is required of ACE for Treasury users only.)
  • Ensure your email address is up to date. In ACE, go to My Settings then My Profile to verify your email address.
Business customers with Treasury Services through Atlantic Capital Exchange (ACE) will transition to SouthState Treasury Navigator® on Monday, July 25, after conversion weekend, July 22-24. Both Atlantic Capital and SouthState use the same online banking platform to provide Treasury Services to business customers. Additional details regarding the transition to SouthState will be shared in the future.

How Your Services are Changing

Please reference the information below for details regarding the transition to SouthState.
Online Access
  • What’s New

    • ACE for Treasury customers will transition to Treasury Navigator® for Commercial.
    • ACE for Business customers will transition to Treasury Navigator® for Business.
  • What’s Changing

    • Although there will be some differences, the features, functionality, and navigation should be familiar to you. Additional details regarding the transition to SouthState, including any changes in your online banking experience and Treasury Services, will be shared in the future.
  • Customer Action Items

    • Review and accept the SouthState Treasury Management Master Service Agreement to gain access to Treasury Navigator®.
    • Download the SouthState Treasury Navigator Secure Browser by following the instructions in the Secure Browser Download Guide available here. (Required of ACE for Treasury users only.)
  • Important Things to Know

    • Continue using ACE until you transition to Treasury Navigator® on Monday, July 25, after conversion weekend, July 22-24.
    • A Welcome Booklet and Account Information Booklet will be sent to customers in mid-June. These booklets will include information regarding the transition to SouthState as well as details about your Treasury Services.
Frequently Asked Questions

Frequently Asked Questions

Business customers with Treasury Services through ACE will transition to Treasury Navigator® on Monday, July 25, after conversion weekend, July 22-24. You will receive detailed information about the changes to your Treasury Services or online banking experience in mid-June.

In order to for you to continue your selected services and to ensure you and/or any authorized users are able to access your accounts using Treasury Navigator®, you will need to review and agree to the SouthState Treasury Management Master Service Agreement. (The Agreement was sent via DocuSign to a designated authorized signer on March 31, 2022, and will continue to be sent multiple times after, until it is signed.)

If you are unable to sign the SouthState Treasury Management Master Service Agreement, you and/or any authorized users will be unable to access your accounts using Treasury Navigator® after conversion weekend in July. To avoid a disruption in service, we encourage you to sign the agreement as soon as you receive it.

Business customers with Treasury Services through ACE will begin to transition to Treasury Navigator® July 25.

Yes. If you are an ACE for Treasury user, we encourage you to download the Treasury Navigator® Secure Browser now. Atlantic Capital systems will convert to SouthState in July, During the system conversion weekend (July 22-24), you will receive an Activation Key, which you will use to access Treasury Navigator®. Until you receive your Activation Key, continue to access your Atlantic Capital accounts as you do today.

Please follow the instructions in the Secure Browser Download Guide. This guide provides helpful information regarding the download process.

Please carefully review the Secure Browser Download Guide to ensure you meet the system and anti-virus compatibility requirements. Also, ensure you have administrative rights to your computer to install the Secure Browser. You may need the assistance of an IT representative from your company.

Over the system conversion weekend, July 22-July 24, you will receive your Treasury Navigator® Activation Key, which will allow you to access Treasury Navigator® and register a non-expiring PIN. You will use your PIN each time you log in to the Treasury Navigator® Secure Browser or Mobile App. Please note, you may choose to use the same PIN you used with ACE.

Continue to access your Atlantic Capital accounts as you do today. Over the system conversion weekend, July 22-July 24, you will receive your Treasury Navigator® Activation Key, which will allow you to access Treasury Navigator® and register a non-expiring PIN.

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