Atlantic Capital Treasury Conversion
Treasury Management

Important Things to Know
- At this time, continue banking as you do today, unless notified otherwise.
- Review and accept the SouthState Treasury Management Master Service Agreement. The Agreement was sent to a designated authorized account signer via DocuSign.
- Download the SouthState Treasury Navigator® Secure Browser. (This is required of ACE for Treasury users only.)
- Ensure your email address is up to date. In ACE, go to My Settings then My Profile to verify your email address.
How Your Services are Changing
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What’s New
- ACE for Treasury customers will transition to Treasury Navigator® for Commercial.
- ACE for Business customers will transition to Treasury Navigator® for Business.
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What’s Changing
- Although there will be some differences, the features, functionality, and navigation should be familiar to you. Additional details regarding the transition to SouthState, including any changes in your online banking experience and Treasury Services, will be shared in the future.
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Customer Action Items
- Review and accept the SouthState Treasury Management Master Service Agreement to gain access to Treasury Navigator®.
- Download the SouthState Treasury Navigator Secure Browser by following the instructions in the Secure Browser Download Guide available here. (Required of ACE for Treasury users only.)
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Important Things to Know
- Continue using ACE until you transition to Treasury Navigator® on Monday, July 25, after conversion weekend, July 22-24.
- A Welcome Booklet and Account Information Booklet will be sent to customers in mid-June. These booklets will include information regarding the transition to SouthState as well as details about your Treasury Services.
What will change about my Treasury Services?
Business customers with Treasury Services through ACE will transition to Treasury Navigator® on Monday, July 25, after conversion weekend, July 22-24. You will receive detailed information about the changes to your Treasury Services or online banking experience in mid-June.
Why do I have to sign a new Treasury Management Agreement?
In order to for you to continue your selected services and to ensure you and/or any authorized users are able to access your accounts using Treasury Navigator®, you will need to review and agree to the SouthState Treasury Management Master Service Agreement. (The Agreement was sent via DocuSign to a designated authorized signer on March 31, 2022, and will continue to be sent multiple times after, until it is signed.)
What happens if I do not sign the agreement?
If you are unable to sign the SouthState Treasury Management Master Service Agreement, you and/or any authorized users will be unable to access your accounts using Treasury Navigator® after conversion weekend in July. To avoid a disruption in service, we encourage you to sign the agreement as soon as you receive it.
When can I start using Treasury Navigator®?
Business customers with Treasury Services through ACE will begin to transition to Treasury Navigator® July 25.
Do I need to download the Treasury Navigator® Secure Browser now?
Yes. If you are an ACE for Treasury user, we encourage you to download the Treasury Navigator® Secure Browser now. Atlantic Capital systems will convert to SouthState in July, During the system conversion weekend (July 22-24), you will receive an Activation Key, which you will use to access Treasury Navigator®. Until you receive your Activation Key, continue to access your Atlantic Capital accounts as you do today.
How do I download Treasury Navigator Secure Browser?
Please follow the instructions in the Secure Browser Download Guide. This guide provides helpful information regarding the download process.
Please carefully review the Secure Browser Download Guide to ensure you meet the system and anti-virus compatibility requirements. Also, ensure you have administrative rights to your computer to install the Secure Browser. You may need the assistance of an IT representative from your company.
Will my login information for Secure Browser remain the same?
Over the system conversion weekend, July 22-July 24, you will receive your Treasury Navigator® Activation Key, which will allow you to access Treasury Navigator® and register a non-expiring PIN. You will use your PIN each time you log in to the Treasury Navigator® Secure Browser or Mobile App. Please note, you may choose to use the same PIN you used with ACE.
I’ve downloaded the Secure Browser. What should I do next?
Continue to access your Atlantic Capital accounts as you do today. Over the system conversion weekend, July 22-July 24, you will receive your Treasury Navigator® Activation Key, which will allow you to access Treasury Navigator® and register a non-expiring PIN.