Contact Us
We're Here to Help
Call us or send us an email and let us know how we can assist you.
Give Us A Call
Give Us A Call
Customer Care - (800) 277-2175
7:00AM - 8:00PM (M-F)
8:00AM - 5:00PM (Sat)
Phone Banking2 - (800) 763-0555
BillPay Support - (855) 744-4739
Debit Card Activation Line
Domestic Callers: 1–800–992–3808
International Callers: 1-614-564–3074
After Hours Card Support
Lost or Stolen Debit Cards - (855) 908-4495
Personal Credit Cards - (800) 558-3424
Business Credit Cards - (866) 552-8855
7:00AM - 8:00PM (M-F)
8:00AM - 5:00PM (Sat)
Phone Banking2 - (800) 763-0555
BillPay Support - (855) 744-4739
Debit Card Activation Line
Domestic Callers: 1–800–992–3808
International Callers: 1-614-564–3074
After Hours Card Support
Lost or Stolen Debit Cards - (855) 908-4495
Personal Credit Cards - (800) 558-3424
Business Credit Cards - (866) 552-8855
-
Mortgage Loan Accounts – Errors or Inquiries: Under the Real Estate Settlement Procedures Act, a qualified written request is written correspondence (other than a notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan that identifies your name, account number, and the specific reasons for the request (such as an error on your loan account or a request for information). Any qualified written request you wish to submit must be sent only to the following address: ATTN: Inquiries, SouthState Bank, PO Box 118068, Charleston, SC 29423.
- Services do not apply to mortgage loans serviced on the Bank’s behalf by a third party.
